Operations & fulfilment · B&Q Marketplace

Order Management for B&Q Marketplace

Order Management built for B&Q Marketplace

Daily order processing, dispatch, tracking uploads and exception handling across all channels. On B&Q Marketplace, our operations & fulfilment specialists adapt the work to how the marketplace operates — its rules, search, customers and fees — so your account performs. B&Q’s online marketplace for home improvement, garden and DIY sellers.

Trusted DIY retail brand
Curated, application-based seller onboarding
Mirakl-style seller portal
Home and garden seasonality

What’s included for B&Q Marketplace

Delivered by our operations & fulfilment team, tailored to B&Q Marketplace.

Daily order processing

Dispatch and tracking uploads

Late and cancelled order prevention

Address and payment exceptions

Order-defect monitoring

Daily summary

How it works

How we deliver order management on B&Q Marketplace

01 Map
Document your current stock flow, suppliers, warehouses, carriers and tools.
02 Plan
Reorder points, fulfilment model and shipping rules designed for each channel.
03 Run
Daily operations, shipments and exceptions handled by your operations manager.
04 Review
Monthly review of stock health, fulfilment costs and delivery performance.

Pricing

Order Management for B&Q Marketplace — pricing

Starter

Up to 100 orders / week or 100 SKUs

£299

per month · excl. VAT

Daily order processing
Dispatch and tracking uploads
Late and cancelled order prevention
Weekly report

Choose Starter

Frequently asked questions

It depends on your product size, margin, velocity and the delivery promise B&Q Marketplace rewards. We model the cost of each option and recommend one in writing.

Yes. We coordinate with your current partners, and can introduce vetted UK prep centres, 3PLs and carriers if you need them.

Linnworks, ChannelAdvisor, Sellbrite, Veeqo, Brightpearl and similar tools, as well as native marketplace integrations.

Yes. We set clear returns rules, process return requests and claims, and report on return reasons so product issues get fixed.

Plans start from £299/mo (excl. VAT): Starter £299 per month, Growth £595 per month, Enterprise £1,195 per month. Custom quotes are available for larger catalogues and multiple channels.