Store & account management · Rakuten

Account Management for Rakuten

Account Management built for Rakuten

A dedicated team that runs your marketplace account day to day — listings, ads, stock, support and reporting. On Rakuten, our store & account management specialists adapt the work to how the marketplace operates — its rules, search, customers and fees — so your account performs. Japan’s major home-grown marketplace, where each seller runs a branded shop.

Shop-style storefronts
Japanese localisation essential
Loyalty-points ecosystem
Local partner usually needed

What’s included for Rakuten

Delivered by our store & account management team, tailored to Rakuten.

Named account manager

Daily account checks

Listing and catalogue management

Advertising management

Stock and fulfilment planning

Monthly performance review

How it works

How we deliver account management on Rakuten

01 Onboard
Account audit, access set-up, 90-day plan and agreed KPIs.
02 Stabilise
Fix health issues, listing errors and stock gaps in the first month.
03 Grow
Advertising, content and catalogue expansion against the plan.
04 Report
Weekly updates and a monthly performance review with your account manager.

Pricing

Account Management for Rakuten — pricing

Starter

Up to 50 SKUs

£499

per month · excl. VAT

Named account manager
Daily account checks
Listing and catalogue management
Monthly review call

Choose Starter

Frequently asked questions

Daily account checks, listing and catalogue work, advertising, stock planning, customer messages and monthly reporting, scoped to your tier.

Retainers run month to month after an initial three-month onboarding period, with 30 days’ notice.

Yes. Our multi-marketplace bundle covers several channels under one retainer with a single report.

Yes — Amazon EU, US and UAE, and other international marketplaces are available as add-ons once your UK business is stable.

Plans start from £499/mo (excl. VAT): Starter £499 per month, Growth £995 per month, Enterprise £1,995 per month. Custom quotes are available for larger catalogues and multiple channels.