Returns Management built for Lazada
Returns policies, processing and refunds handled consistently — with reasons tracked so problems get fixed. On Lazada, our operations & fulfilment specialists adapt the work to how the marketplace operates — its rules, search, customers and fees — so your account performs. A leading South-East Asian marketplace with a cross-border programme (LazGlobal).
- Cross-border selling programme
- LazMall for brands
- Six markets
- Mobile-first shoppers
What’s included for Lazada
Delivered by our operations & fulfilment team, tailored to Lazada.
Returns policy set-up
Return authorisation handling
Refund processing
Returned-stock grading
Return-reason analysis
Monthly returns report
How it works
How we deliver returns management on Lazada
- 01 Map
Document your current stock flow, suppliers, warehouses, carriers and tools.
- 02 Plan
Reorder points, fulfilment model and shipping rules designed for each channel.
- 03 Run
Daily operations, shipments and exceptions handled by your operations manager.
- 04 Review
Monthly review of stock health, fulfilment costs and delivery performance.
Pricing
Returns Management for Lazada — pricing
Starter
Up to 100 orders / week or 100 SKUs
£249
per month · excl. VAT
- Returns policy set-up
- Return authorisation handling
- Refund processing
- Weekly report
Growth
Up to 500 orders / week or 500 SKUs
£495
per month · excl. VAT
- Returns policy set-up
- Return authorisation handling
- Refund processing
- Returned-stock grading
- Return-reason analysis
- Twice-weekly report
Enterprise
High volume / multi-warehouse
£995
per month · excl. VAT
- Returns policy set-up
- Return authorisation handling
- Refund processing
- Returned-stock grading
- Return-reason analysis
- Monthly returns report
- Daily report + operations manager
All prices are in GBP and exclude VAT at 20%.
Need something different? Ask for a custom quoteFrequently asked questions
It depends on your product size, margin, velocity and the delivery promise Lazada rewards. We model the cost of each option and recommend one in writing.
Yes. We coordinate with your current partners, and can introduce vetted UK prep centres, 3PLs and carriers if you need them.
Linnworks, ChannelAdvisor, Sellbrite, Veeqo, Brightpearl and similar tools, as well as native marketplace integrations.
Yes. We set clear returns rules, process return requests and claims, and report on return reasons so product issues get fixed.
Plans start from £249/mo (excl. VAT): Starter £249 per month, Growth £495 per month, Enterprise £995 per month. Custom quotes are available for larger catalogues and multiple channels.
More services for Lazada
- Inventory Management
- 3PL Coordination
- Shipping & Logistics
- Freight & Import
- Order Management
- Repricing
- Multichannel Sync
- Product Research
- Niche & Market Research
- Competitor Analysis
- Supplier Sourcing
- Alibaba & AliExpress Sourcing
- Supplier Management
- Sample & Quality Control