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Account setup & compliance

Suspension & Reinstatement Appeals

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Expert reinstatement for UK sellers

Get suspended accounts and listings back with a clear root-cause analysis and a properly written plan of action. Marketplace onboarding, verification and policy rules change constantly. We prepare your documents, register your brand, secure the right approvals and monitor account health so your accounts stay live and your listings stay protected.

  • Notice and account review
  • Root-cause investigation
  • Plan of Action drafting
  • Supporting document preparation

Choose your marketplace or platform

Reinstatement is available on 73 channels. Select one to see what’s included and how we adapt it.

Amazon UK. Reinstatement for Amazon UK: The UK’s largest online marketplace, with Prime shoppers, FBA logistics and a powerful advertising platform.

View service & pricing

Reinstatement that delivers measurable results

24h

Response time on account-health alerts

3

Trademark offices: UKIPO, EUIPO, USPTO

1

Point of contact for every application

What’s included in reinstatement

Scope depends on your plan — see the pricing tiers below.

Notice and account review

Root-cause investigation

Plan of Action drafting

Supporting document preparation

Submission and follow-up

Prevention plan

How it works

Our reinstatement process

  1. 01 Audit

    Review your business details, documents, brand assets and current account status.

  2. 02 Prepare

    Collect and format documents, write applications and set up the right account structure.

  3. 03 Submit

    Applications, verifications, trademark filings and appeals submitted and tracked.

  4. 04 Protect

    Ongoing health monitoring, alerts and fast responses to policy notices.

Pricing

Reinstatement pricing

Choose a plan or ask for a custom quote. Prices in GBP, excluding VAT.

Starter

Listing-level appeal

£299

one-off · excl. VAT

  • Notice and account review
  • Root-cause investigation
  • Plan of Action drafting
  • 1 submission
Choose Starter

Enterprise

Complex / multi-issue reinstatement

£1,195

one-off · excl. VAT

  • Notice and account review
  • Root-cause investigation
  • Plan of Action drafting
  • Supporting document preparation
  • Submission and follow-up
  • Prevention plan
  • Unlimited submissions until resolved
Choose Enterprise

Assessment is free. We tell you honestly if we think an appeal is unlikely to succeed. All prices are in GBP and exclude VAT at 20%.

Need something different? Ask for a custom quote

Available for 73 marketplaces and platforms, including:

“We value Farioxa’s commitment to our online business. Their helpful approach gives us support as we build and develop the brand.”

Waqise Store

Read all 22 client reviews

Frequently asked questions

Usually company registration details, ID for the account holder, a recent utility or bank statement, and your brand assets. We send a checklist tailored to your marketplaces and website on day one.

No agency can honestly guarantee a marketplace decision. What we guarantee is a properly prepared, policy-aligned submission and clear advice on your realistic chances before you pay for appeal work.

We prepare and manage filings with the UKIPO, EUIPO and USPTO, working with qualified trademark attorneys where legal representation is required. Official office fees are passed through at cost.

We provide guidance and prepare the information you need; registrations are made in your name, and we can introduce accredited accountants where formal tax advice is needed.

We review the notice within one working day and agree a plan of action before drafting anything.

Let’s grow your business, together.

Talk to a reinstatement specialist about your goals, budget and timelines.

Get in touch

Let’s build your e-commerce growth, together.

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