Website & branded sites

Website Maintenance & Support

Expert maintenance for UK sellers

Monthly care plans covering updates, monitoring, backups, fixes and small improvements. Marketplaces bring volume; your own website builds the brand, the margin and the customer list. Our developers build and maintain Shopify, WooCommerce, BigCommerce, Magento and custom headless stores, and keep them fast, secure and converting.

Updates and patches
Uptime and error monitoring
Backups
Monthly development hours

Choose your marketplace or platform

Maintenance is available on 13 channels. Select one to see what’s included and how we adapt it.

Shopify. Maintenance for Shopify: The most popular hosted e-commerce platform for D2C brands, with a huge app ecosystem.

View service & pricing

Maintenance that delivers measurable results

Fixed

Price agreed before every build starts

E-commerce platforms supported

90+

Target mobile performance score

What’s included in maintenance

Scope depends on your plan — see the pricing tiers below.

Updates and patches

Uptime and error monitoring

Backups

Monthly development hours

Priority support

Monthly health report

How it works

Our maintenance process

01 Discover
Goals, sitemap, integrations, content and success metrics agreed.
02 Design
Wireframes and UI designs approved page by page on desktop and mobile.
03 Build
Development, integrations, content load and full QA on real devices.
04 Launch & care
Go-live, redirects, tracking and an ongoing care plan.

Pricing

Maintenance pricing

Choose a plan or ask for a custom quote. Prices in GBP, excluding VAT.

Starter

2 dev hours / month

£149

per month · excl. VAT

Updates and patches
Uptime and error monitoring
Backups
Monthly updates

Choose Starter

Available for 13 marketplaces and platforms, including:

“We value Farioxa’s commitment to our online business. Their helpful approach gives us support as we build and develop the brand.”

Waqise Store

Read all 22 client reviews

Frequently asked questions

A theme-based store typically takes three to six weeks; custom designs and complex integrations take eight to sixteen weeks. You get a dated plan before we start.

Yes. We build with editable sections and give you a recorded walkthrough and written guide at handover.

Yes. We migrate catalogue data, customers, orders, URLs and SEO redirects, and test the migration before launch.

Yes. Monthly care plans cover updates, monitoring, backups, small changes and priority support.

You do. Stores, domains, themes and accounts are set up in your name.