Data, analytics & finance

Reimbursement Claims

Expert reimbursements for UK sellers

Recover money owed for lost, damaged and wrongly refunded inventory — you only pay on what we recover. Marketplace reports rarely tell you what you really earn. We connect your sales, ads, fees and costs into clear dashboards, audit fees and reimbursements, keep the books tidy and forecast demand so you can grow with confidence.

Inventory-reconciliation audit
Lost and damaged claims
Customer-return claims
Inbound-shipment discrepancies

Choose your marketplace or platform

Reimbursements is available on 17 channels. Select one to see what’s included and how we adapt it.

Amazon UK. Reimbursements for Amazon UK: The UK’s largest online marketplace, with Prime shoppers, FBA logistics and a powerful advertising platform.

View service & pricing

Reimbursements that delivers measurable results

SKU-level

Profit and loss reporting

Monthly

Reconciliation and review

Xero / QB

Accounting integrations supported

What’s included in reimbursements

Scope depends on your plan — see the pricing tiers below.

Inventory-reconciliation audit

Lost and damaged claims

Customer-return claims

Inbound-shipment discrepancies

Case management

Recovery report

How it works

Our reimbursements process

01 Connect
Link marketplace, ad, payment and accounting data sources.
02 Clean
Map SKUs, costs and fees so every number reconciles.
03 Analyse
Profit by product, channel and campaign, with clear actions.
04 Report
Automated dashboards and a monthly finance review.

Pricing

Reimbursements pricing

Choose a plan or ask for a custom quote. Prices in GBP, excluding VAT.

Starter

Pay as you go

20%

of amount recovered

Inventory-reconciliation audit
Lost and damaged claims
Customer-return claims
Quarterly audit

Choose Starter

Available for 17 marketplaces and platforms, including:

“Working with Farioxa gives us a helpful point of contact for our online operations. Their clear communication makes collaboration straightforward.”

EasyShop

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Frequently asked questions

Seller and order reports, advertising data, payment settlements and your accounting software, plus spreadsheets for product costs.

Our bookkeepers handle day-to-day records and reconciliations. Statutory accounts, tax returns and formal tax advice are handled with our accredited accounting partners or your own accountant.

We audit lost, damaged and incorrectly refunded inventory and file claims on your behalf. Fees are a percentage of the amount actually recovered.

We work with tools such as A2X, Link My Books, Xero, QuickBooks, Looker Studio and Power BI, depending on your set-up.

Yes. We build dashboards around the KPIs you use to run the business and train your team to use them.